General rv center reviews

General rv center reviews DEFAULT

Recent Reviews:

Gary Honaker
FOWLERVILLE, MI
Great service! Friendly staff. Have everything I would need for my motorhome.
Extensive selection of campers and brands of campers. Everyone is extremely friendly and knowledgeable.
Daniel Louis Bandlow
CLARKSTON, MI
Great service, selection of parts and accessories and inventory
Friendly helpful people. Good selection of parts and accessories.
Deborah Ann Bevier
GARDEN CITY, MI
Big variety in selection. Employees are very helpful!!! We enjoyed Bill who went over all the different things on our new trailer. Phyllis was so kind when we were checking out. Excellent customer service!!! Thank you!!!
Margo Kathleen Simons
OAK PARK, MI
Amanda Brothers and the service team where excellent. They all gave + percent to make sure I was totally satisfied and able to safely haul my truck with my RV.
Debra Goner Olanger
BERKLEY, MI
How nice all the people were that explained in the inter workings of the trailer. As someone who never towed a trailer before. The advice the Roy haves was great. I think Roy should get a big raise. Thank you. Phil and Debbie Olanger.
The week during which I was trying to contact General RV was wrought with unavoidable phone connectivity issues at the dealership. It took some time to get in contact with a Service Rep after days of leaving messages. When I did finally get an appointment booked, I got in rather quickly and the work I requested on my utility trailer (per the recommended procedures I obtained online) was done very fast and with a very professional and finished appearance. The trailer left the dealer fully functional, but unfortunately the prescribed modifications did not work and my trailer remains incompatible with my vehicle. I was able to complete the cross-country work I needed the trailer for by borrowing a F from a friend. If General RV has interest in further pursuing my problem of my vehicle not recognizing a connected led-equipped trailer further, I would very much like to do so. My only other alternative at this point is to sell the trailer or buy a new vehicle - neither of which are desirable options.
Daryl Wayne Kazmier
CLIO, MI
George Charles Derderian Jr
BLOOFIELD HILLS, MI
Great sales dept. Bob B. is a knowledgeable, honest and a friend. Kept in touch for over 15 years ,till I finally bought a Thor ARIA at Wixom. Service associates are friendly. Once had to stop at the Birch Run store and they helped me out and fixed my problem in 5 minutes. Got me back on the road. Quality people throughout !!!!!!! Always have had great inventory, clean locations and great prices.
Bob B our salesman is great—friendly, honest, timely. Looking for the same from service. Rachel Burt has been helpful, too.
I call in 4 a pump & when I arrived Sarah had the part waiting 4 me. “Zip boom bam,” done!
Sours: https://reviews.listencom/general-rv-wixom

Where has customer service gone?

"The definition of a NIGHTMARE !!! "

Please read before considering General RV.

We purchased a Fleetwood Discovery in Sept. of . We did a walk thru , several concerns and we were told all items would be repaired or replaced at our first service . Our biggest concern was a crushed tile in front of the refrigerator "Oh , no problem ,we will replace that at the first service , you have extra tiles in your storage area. Other parts on order . Take your motor home and have fun . First service comes we are then told we need to take the motor home back to the factory in Indiana to get the tile repaired . Yes , back to the factory. We were also told the other replacement parts that were ordered at delivery were not ordered and we would have to come back 4 days in service nothing done . We return again and only got one item repaired , a missing blind . All other items still not completed. . Third visit , 5 days , nothing , nothing done again.
We called the Operation Manager (Trae) , no return call , we called the body shop manager, no return call, we called the General RV corporate headquarters 3 times and finally a promise on the third call that someone from the Dover store will call within 48 hours . 72 hour plus and no call .Another call, now the 4th to Corporate and we do , 3 days later, get a call from the Drew service manager at the Tampa Store.
He did apologize for the poor service , poor communication and explained that his service writers were under pressure and that was the reason they made up the untrue stories we were told ..The additional expenses we have , motels ,food , RV park reservations ,etc , since we are fulltime , were to be expected according to him. His only resolution was for US to call the Rev Group and see who they would recommend to go to get our issues resolved as he did not have the confidence that they would make the repairs . Yes , take it elsewhere In other words the only reason for the call was to get rid of us !
This is a short version in hopes others will read this and avoid General RV at all costs !
The entire story would take pages and is truly unbelievable.
Monique M .

Sours: https://www.trustpilot.com/review/generalrv.com
  1. Army sapper
  2. Worm farm tumbleweed
  3. Armor of god chest tattoo

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Sours: https://www.generalrv.com/rv-dealer/tampa-florida
He OWNS General RV Center! This is MY BOSS!

General Rv Center Reviews

  • General Rv Center was first mentioned on PissedConsumer on Jun 13, and since then this brand received reviews.

  • General Rv Center ranks 64 of in RVs, Motorhomes and Trailers category. The overall rating of the company is and consumers are mostly dissatisfied.

  • Recent recommendations regarding this business are as follows: "But elsewhere. STAY AWAY FRON GENERAL RV", "If don’t get Amy as a service advisor you might be in trouble!", "Do NOT recommend", "I suggest that you go to General RV and meet the people who work there. I question the authenticity of many of the reviews. It appears there is a disgruntled customer who wrote multiple negative reviews.", "Don't ask me this question right now!".

  • Most commonly, consumers tend to contact General Rv Center to ask questions about: Staff, Payments and Charges, Cards.

  • Review authors value the most Location. Consumers are not pleased with Reliability and Usability.

  • The price level of this organization is high according to consumer reviews.

  • Sours: https://general-rv-center.pissedconsumer.com/review.html

    Center general reviews rv

    General RV Center Employee Reviews

    Honestly a horse and pony show

    RV Technician (Former Employee) - Clarkston, MI - May 26,

    Poor management with poorer pay. Lack of organization, communication, and respect for employees. They force you into commission, without telling you upfront. As a warranty tech, some days you’ll work 6+ hours and get paid for less than 1. Due to lack of management knowledge and responsibility you’re expected to fill the holes while not even getting paid to do so. I find it ironic they advertise k a year, when you’re lucky to make 1/4th of that. Even more ironically when they try to blame you for their own lack of competency.

    Official response from General RV Center

    August 19,

    We appreciate you taking the time to share your feelings, feedback like this is important in fueling discussions of how we can improve. We wish you the best in your future opportunities. If there are further details you would like to share, please reach out to [email protected] and we will respond promptly.

    Sours: https://www.indeed.com/cmp/General-Rv-Center/reviews
    Another lawsuit against RV retailer

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